What are the requirements to order from this site?

You Must be over the age of 18 and a Canadian citizen.

Orders are only delivered to canadian postal addresses.

How is the parcel labeled when it arrives?

 

What you get

  • There is no indication of the contents of the package.
  • The entire contents of each order are packed by the product in groups, like strain.
  • Each vacuum sealed, then all products are vacuum sealed in a sterile overwrap.
  • Then placed into a padded Canada post xpress envelope
  • Your name is displayed on it with an address on a sticker label
  • There are no other marks or text
And how many days to arrive?

We ship using Canada Post XpressPost. Delivery usually takes 2-3 days, but can take up to 7 business days.

What is your replacement / refund policy

In order for a replacement / refund to take place, we must receive a picture of the damaged or defective products within 1 day of delivery. 

My order is still processing after 2 days

If you order on a Friday afternoon, or your order contains a product that requires special handling, your order may take up to 3 days to ship. All orders are packaged and shipped out 2 times per business day, once in the morning between 9pm and 10:30pm, and once in the afternoon at between 3pm and 4pm. 

Is the delivery Guaranteed?

 

Guaranteed Delivery

Yes! We offer a guaranteed shipping option free of charge for every order by selecting “Mandatory Signature” for your order.

how to we ship

We ship using Canada Post XpressPost. Delivery usually takes 2-3 days, but can take up to 7 business days.